Property Lettings in Tunbridge Wells
Landlords in Tunbridge Wells
Why choose TW Lettings
The aim of this page is to give you an overview of the services we offer as well as how we work and some examples of the way we keep you informed. If you need more detailed information, or require a valuation then drop us an email enquiries@tw-lettings.co.uk or give us a call 01892 548049 and we will come out and see you.
At TW Lettings we understand that not all landlords need are the same so we are able to provide a range of services from let only to full management. We know that an empty property is the worst thing for any landlord so our main aim is to minimise the empty periods you have by finding a suitable tenant quickly.
All our marketing is set up to get your property out to the widest possible audience in the quickest possible time! Once instructed we will notify all prospective tenants instantly by post, email and text alerts as well as uploading full details to all the major property search engines. Along with our double fronted town centre office and distinctive boards, tenants are not going to be able to miss your property!!
If you decide that the full management service is for you then you are in safe hands with TW Lettings, we have spent years establishing working relationships with independent contractors that provide good quality work while charging reasonable fees. We will keep you informed of all expenditure and we don’t add anything on the contractors bill either!
We have even negotiated special rates for our clients on insurance (see insurance section below) and see if we can save you money!
View an example of how your monthly statement will look
View an example of our property management report
A guide to letting and management
Tenants in Tunbridge Wells
Why rent through TW Lettings?
Choosing the right letting agent is as important as your choice of property! Make the right selection and not only will finding the right flat or house be made so much easier, the on-going support during your tenancy application is invaluable.
We understand that finding a property to rent quickly and easily is important and we know that the letting process should be as smooth as possible. By registering with TW Lettings, you can receive live up to date texts and emails as soon as we advertise a new property.
Once you have chosen the properties you would like to view, contact us on 01892 548049 or email us enquiries@tw-lettings.co.uk and we will arrange a suitable time and even take you round!
If you are fortunate to live in one of our managed properties, everything is taken care of; we ensure there is a comprehensive inventory and condition report protecting both the property and you while your deposit is securely lodged with the Deposit Protection Service.
All maintenance problems can be reported online by clicking the “log In” tab or by given us a call and we will instruct one of our experienced and trusted contractors who will contact you direct.
Set up an online account by clicking on the 'Login' link and complete the 'Would You Like To Create an Account?' ('Username' is your e-mail address).
New Tenants
Click this link to enter your referencing passcode
Click this link to apply for a tenancy http://twlettings.sites.letmc.com/TenantRegistrationSelectType.aspx
Read how we protect your Bond Deposit money. http://twlettings.sites.letmc.com/DocumentView.aspx?Doc=maintenance
Cleaning Guide before you leave. http://twlettings.sites.letmc.com/DocumentView.aspx?Doc=maintenance
Rent a Room
Earn a little extra
Do you have a spare room that you need to find a tenant for?
Then we can help! And we’ve kept it simple.
We understand that letting a room in your home is very different to letting a whole property, which is why we have given you your very own separate service. The only thing we ask is that you provide us with a little proof that the room is yours to rent out.
The most important thing is that you are going to like and get on with the person you are going to share your home with, so it’s best that you do the viewings so you are able to meet the person and make your mind up.
Once you’re happy with the person we then look after everything including drawing up the contracts and checking they are who they say they are as well as being able to afford the rent.
How it works
Stage 1
The 1st stage is getting all the information including room details, photos, shared facilities, type of person you are looking for and whether bills are included. We would then promote your room in the same way we market everything else including notifying tenants by text and email as well as it appearing in our window, on our lettings list and on all major property portals!
There is a flat fee of £75 + VAT for this stage, which is payable at the time of listing.
Stage 2
Once you are happy that we have found the right tenant, you will need to let us know and instruct us to agree the let on your behalf. We would then fully reference the tenant and supply you with the results before drawing up the” House/Flat Share Agreement”. Once this is completed and we have a moving date we would then send you the agreement for you and the new tenant to sign when they move in.
There is a flat fee of £75 + VAT for this stage, which is payable at the time of agreeing the tenant.
And hopefully everyone lives happily ever after!
Insurance
Because sometimes it’s better to be protected!
Landlords
Buildings Insurance
It is the landlord’s responsibility to maintain and pay any costs associated with buildings insurance on the property; if the property you are renting out is a flat then this would normally be included in the yearly maintenance charge.
Contents Insurance
Under the terms of the Assured Shorthold Tenancy agreement it is the tenant’s obligation to have and maintain contents insurance to include accidental damage cover for the landlord’s possessions, although we recommend that you keep a minimum contents policy to include accidental damage for your own property.
Rent and Legal Protection Insurance
Rent and Legal Protection Insurance can prove to be essential when renting out your property, if only to give you complete ‘peace of mind’. This policy will provide the landlord with that extra security should there ever be any shortfall of rent or the tenant breaches their tenancy obligations and leaves the property with outstanding rent due.
Cover is available for 6 or 12 month periods only and can be simply and easily renewed.
Click on the link to see if we can save you money! http://quote.touch10.co.uk/OnlineQuoteEngine/menu.aspx?ac=MzE1MzM=
Tenants
Contents Insurance
Under the term of the lease you are required to hold contents insurance, which must include accidental damage cover for the landlord’s possessions, don’t leave it to chance!
Click on the link to get yourself and your deposit protected! http://quote.touch10.co.uk/OnlineQuoteEngine/menu.aspx?ac=MzE1MzM=
What People Say
Seems like everyone's got something to say!
‘I'm just emailing to say a big thank-you to Justin Fletcher. I live on Mt Pleasant Road and when we had trouble last week with the power being off, he was a great help and reassurance. I am with another renting agency and they did nothing compared to Justin and I was really writing in to express he is a credit to your company and to express my gratitude to him for how he handled the situation. Thank you.’
George Paxton
‘’I have been really pleased with the first class service that I have received from TW Flats. They are extremely professional, have excellent market knowledge and offer excellent advice. TW Flats care about service and have consistently delivered unrivalled results for us. ‘’
Katie
"To whom it may concern.
Our company owns a large and expanding portfolio of residential property in and around Tunbridge Wells.
We have been operating for 15 years and have used a number letting agents over the years with mixed and varied results.
Since being introduced to TW Lettings we now use them exclusively due to the excellent and efficient service, the quality of tenants and helpful advice on maximising the rental income on the property.
They have helped reduce the company's rental void period significantly which in turn improves income.
We have also purchased several properties through TW Flats and once again would congratulate them on their performance, service and advice throughout the whole buying process."
Graeme Todman
Director
"As a client of TW Lettings for many years now, I have nothing but praise for their prompt attention to detail, effective marketing of vacant property, excellent communications (including clear statements and summaries), not to mention very competitive rates which surely make these folk the best in the business"
Peter D
"TW Flats offer a most professional and dependable service, one you can always rely on"
Richard Jones
"TW Flats has provided a first rate service to me and my tenants over the last two years. They are efficient and hard working and I would not hesitate to recommend them to other residential landlords"
Our Friends
Only because they provide a good service!
Please feel free to contact one of our friends, not because we get anything for it, but just because we feel they offer a professional service at competitive rates.
ACP Electrical
Andy the electrician can deal with all your electrical problems from changing a socket to a complete re-wire.
http://acp-electrical.co.uk/
All Sorts Cleaning
They do exactly what their name says..
http://www.allsortscleaning.co.uk/index.htm/
Energy Assessors Kent
For all your Commercial and Domestic Property Energy Surveys for EPC's. Accredited by Kent Trading Standards "Buy with Confidence" traders scheme. Contact us for a prompt, professional and reliable service.
http://www.EnergyAssessorsKent.co.uk
Complete Digi View
TV aerials, satellite, Freeview, either complete installation or just a repair.
http://www.completedigiview.co.uk/
JDB Decorators
JDB do pretty much anything that makes your property nicer, or easier to rent including kitchens and bathroom.
www.jdbdecorators.co.uk
Oakwell Flooring
For all your flooring needs from carpets to solid wood floors and expert advice.
http://www.oakwellflooring.co.uk/
